Privacy Policy

The protection of your personal data is very important to us. Your satisfaction is our top priority. Of course, this also includes the secure handling of your data and the protection of your privacy. services GmbH, headquartered in 6020 Innsbruck, informs you below for what purpose and to what extent your personal data is stored and used by us in the course of using our offers (website, apps, newsletter). In principle, your data will not be passed on without your consent, unless there is a legal obligation to do so.

is the controller within the meaning of the basic data protection regulation: services GmbH
Maria-Theresien-Strasse 16
6020 Innsbruck services GmbH stores and processes data exclusively in accordance with the Austrian Data Protection Act. As a user, you agree to data processing in the sense of this declaration.

Use of collected data services GmbH uses personal data to provide the requested services.

Personal data

Personal data is data that can be related to you personally, e.g. your name, your address, telephone number or your e-mail address. Basically the following is to be distinguished: There is data that already arises due to technical processes when using the Internet and is automatically transmitted to us, and data that you enter independently on our platform in order to be able to use all functions of our services to the full extent.

Automated data collection

When you visit our Internet website for information purposes only, i.e. if you do not register to use our services or otherwise transmit information to us, your Internet browser or mobile device regularly and automatically transmits non-personal data for technical reasons (including date and time of the request, content of the request (specific page), access status/HTTP status code, amount of data transmitted in each case), which we save in a log file. This data is stored and evaluated exclusively for technical reasons to ensure trouble-free operation of the website to improve our offer, but does not allow us to draw any conclusions about your person.

Collection of personal data via contact form

Personal data are only collected if you provide them by filling out the corresponding form on the website The data provided will not be passed on to third parties.

You may exercise the following rights with regard to the processing of your data:

Right to information

You can demand a confirmation from us as to whether and to what extent we process your data.

Right of rectification

If we process your personal data that is incomplete or incorrect, you can demand that we correct or complete it at any time.

Right of cancellation

You can demand that we delete your personal data if we process them unlawfully or the processing interferes disproportionately with your legitimate protection interests. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of statutory storage obligations.

Right to restrict processing

You can demand that we restrict the processing of your data if

  • you dispute the accuracy of the data, for a period of time that allows us to verify the accuracy of the data.
  • the processing of the data is unlawful, but you refuse to delete the data and instead demand a restriction on the use of the data,
  • we no longer need the data for the intended purpose, but you still need the data to assert or defend legal claims, or
  • you have lodged an objection to the processing of the data.

Right to data portability

You can demand that we provide you with your data that you have entrusted to us for safekeeping in a structured, common and machine-readable format, provided

  • we process this data on the basis of a revocable consent granted by you or for the fulfilment of a contract between us, and
  • such processing is carried out by means of automated procedures.

Right of objection

If we process your data for the performance of tasks in the public interest, for the exercise of official authority, or if we invoke the necessity to protect our legitimate interest during processing, you may object to this data processing if there is an overriding interest in protecting your data. You can object to the sending of advertising at any time without giving reasons.

Right of appeal

If you are of the opinion that we are violating Austrian or European data protection law in processing your data, we request that you contact us in order to clarify any questions you may have. Of course you also have the right to complain to the Austrian data protection authority, and from 25.5.2018 also to a supervisory authority within the EU.

assertion of rights

If you wish to assert any of the above rights against us, simply use our contact details.


If in doubt, we may request additional information to confirm your identity. This serves to protect your rights and your privacy.

excessive claims

Should you exercise one of the aforementioned rights manifestly unfoundedly or particularly frequently, we may demand an appropriate processing fee or refuse to process your application.

Place where the data processing is carried out

All data processing activities of personal data are carried out exclusively within the EU or EEA.

Use of cookies

“Cookies” are small files that enable us to store on your PC or digital terminal device specific information relating to you, the user, while you visit one of our websites.

Cookies help us to determine the frequency of use and the number of users of our Internet pages, as well as to make our services as convenient and efficient as possible for you. The content of the cookies we use is limited to an identification number and usage data that does not allow any personal reference to the user. It is also possible to use our services without cookies, but this may restrict their use.

If you use or set cookies that contain personal data or affect privacy, we will obtain your consent in advance, namely about your active behavior, by navigating through and through our cookie banner on our website after you have been informed about the purpose of the cookies used, and thus giving your consent to set cookies.

For us, data protection is an essential contribution to customer satisfaction. For this reason, you can deactivate the storage of cookies in your browser, restrict it to certain websites or set your browser to notify you as soon as a cookie is sent. You can also delete cookies from the hard drive of your PC at any time. Please note, however, that in this case you must reckon with a restricted display of the page and limited user guidance

Google Analytics: Data protection and right of objection

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: Browser add-on to deactivate Google Analytics. You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent future collection of your information when you visit this site unless the cookie is deleted: Disable Google Analytics.


No liability for linked partner online offers

We also work with various partners who in turn provide Internet sites and services that are accessible through our sites. These partners generally have their own privacy policies and/or guidelines. We assume no responsibility or liability for these declarations and guidelines which are not related to services GmbH.

Period of validity

This data protection declaration is valid from 1 January 2018 and replaces the data protection provisions in the currently valid GTC.

Changes to this privacy policy services GmbH reserves the right to modify this privacy policy at any time in accordance with the applicable data protection regulations.

You can reach us under the following contact details services GmbH
Maria-Theresien-Straße 16
6020 Innsbruck

Tel. +43 512 279520